Towards the end of 2014, Gartner told its customers that to grasp the digital opportunity, incrementally improving IT performance isn’t enough, and that enterprises and their CIOs need to “flip” from old to new in terms of information and technology leadership, value leadership and people leadership. Read Flipping to Digital Leadership: The 2015 CIO Agenda
In 2015, Gartner surveyed 2,944 CIOs across 84 countries, and based on the findings issued a new message for 2016 explaining that as digitalisation moves from an innovative trend to a core competency, enterprises need to understand and exploit platform effects throughout all aspects of their businesses. They go on to echo the words of many others, adding that; “not doing so will threaten their ability to: deliver; attract and retain talent; and have their products/services perceived as value-adding by customers.”
With 40% of CIOs telling Gartner that they are the leaders of digital transformation, and 34% the innovation leaders, these at least will be working hard to upgrade their ability to innovate, digitise and transform the business enterprises. This aligns with the Digital Capability Framework‘s recommendation to increase the maturity of the three Digital Transformation Enablers: Innovation Capability, Transformation Capability (BTM²), and IT Excellence. Without these being at sufficient maturity levels, digital transformation will often be a painful struggle.
In an executive summary of the findings, Gartner focuses on managing delivery, managing talent and executing effective leadership.
On Managing Delivery: apparently almost 40% of CIOs are on their bimodal journey, with the majority of others still planning theirs.
On Managing Talent: it seems that this is now the single biggest issue standing in the way of CIOs achieving their objectives.
On Executing Effective Leadership: CIOs shared their concern about cutting through organisational policies, processes and politics, as well as the sheer volume and pace of change.