In the words of a recent article titled The ‘Why’ Of Digital Transformation Is Clear. Now It’s Time For ‘How’. It's vital to understand the need for digital business transformation, but the real challenge is in ‘doing it' – and doing it well. But in the same way that it is easy to talk about sport, business or world peace, digital transformation is also easy to talk about, but less easy to do well.
Being a sports critic is one thing, but being that high performing athlete is something else. While athletes learn the latest techniques for their sport, and operational units adopt best practices, not enough leaders are asking “what digital business transformation management practices are we using?”
This paper explains how DHL used the Digital Capability Framework. And the cartoon below takes a light-hearted look at the very serious question that all transformation leaders should be asking themselves.