Design Thinking – An Essential Tool
Although Design Thinking was first used to make physical objects, it is increasingly being applied to intangible issues, such as how a customer experiences a service. Jon Kolko explains how design thinking has come of age with large organisations applying the principles of design to the way people work.
Take this 90 minute course in the basic principles of Design Thinking.
In his book The Achievement Habit, Bernie Roth (co-founder of the Stanford d.School) introduces the power of Design Thinking to help you achieve goals you never thought possible.