Blog

Explore my views on a multitude of transformation topics.

What is the Digital Capability Framework?

The Digital Capability Framework (DCF) is essentially a digital transformation framework designed to help companies innovate and orchestrate digitally enabled business transformation. It helps companies analyse their current situation and identify new business cases, which are enabled by technology trends. Addressing both the technical and people side of transformation, this…

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10 Timeless Strategy Tests

Creating a strategy is not difficult. In fact like kicking a football, almost anyone can do it. But creating a winning strategy is a completely different ball game and the successful achievement of a company’s strategic objectives is what will demonstrate the real capability of a leadership team…

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BTM² and ASAP – SAP’s Perfect Match

While most SAP projects and programmes adopt the ASAP methodology for use at the project layer, many transformations using SAP solutions lack a methodology that addresses the programme and strategic layers of SAP enabled business transformation. SAP’s BTM² methodology fills that gap and together ASAP and BTM² are referred to as “SAP’s Perfect Match”.

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The Inspired Manager and The Noble Qur’an

The Inspired Manager draws parallels between 40 Islamic and management principles and demonstrates how anyone, particularly those who adopt the Islam faith, can apply the principles described in the Noble Qur’an in their role as a manager. During my 2nd assignment in Riyadh, Saudi Arabia (over a decade ago) I…

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How DHL Freight Leveraged The Digital Capability Framework

DHL Freight selected the Digital Capability Framework (DCF) to support the vision setting of their transformation. The DCF played a key role in defining its new strategic approach. DHL Freight is a division of Deutsche Post DHL which has almost half a million employees, so every element of a…

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10 Principles of Business Process Management

Business Process Management is one of the 9 business transformation management disciplines in the BTM² business transformation methodology. It is an essential discipline for aligning vital business processes with corporate strategy and bringing them up to speed with transformation initiatives. A team at the Institute of Information Systems at…

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What is Business Transformation?

Business Transformation involves fundamental and complex organisational changes within as well as across organisations alongside the value chain. Business transformation can also radically alter the organisation’s relations with the wider economic and societal environment. Studies by the likes of the Business Transformation Academy have shown that despite the frequency…

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Digital Enterprise Transformation Book Review

Having flown into Berlin to attend the 2014 Business Transformation Summit on 10 & 11 November, I thought it would be fitting to post this review of the Business Transformation Academy’s latest book – particularly as the Editors Axel Uhl (Head of the Business Transformation Academy) and Lars Gollenia (Head…

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How to Improve Stakeholder Engagement Effectiveness

Presenting a weekly report to a group of senior executives is ‘reporting’ and it plays a supporting role in the epic task of stakeholder management. Unfortunately however, this weekly report and meeting is often ‘the be all and end all’ of stakeholder management in some programmes. A discussion on identifying,…

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Business Transformation Survey Conclusions

Representatives from 28 companies in a broad array of industries from high-tech (25%) to manufacturing (29%), logistics, services, banking and insurance, were asked to participate in a business transformation management survey. 72% of the companies were from Europe, Middle East and Africa, and 70% of the companies employed at…

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The Uninvited Stakeholder

With any business change initiative, it is vital to engage all relevant stakeholders in the right manner. Regardless of what their sentiments are about the initiative; whether they are allies, instructors, yes-men or women, blockers or those who quietly sit on the fence, waiting to be swayed. We should…

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Addressing the Risk of Inadequate Value Management

In the words of a risk register; “there is a risk that there is a lack of robust processes to establish, manage, monitor and realise benefits”. Which in many organisations is very true, but not often reflected in the risk register. Because often, the concept of Value and Benefit…

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Is There a Business Transformation Certification?

The Global Business Transformation Master (GBTM) and Business Transformation Program Manager (BTPM) are two certification programmes. As with any certification, Business Transformation certification demonstrates an understanding and knowledge about undertaking business transformation and it provides a basic licence to practice. But those doing the hiring and appointment of transformation leaders need…

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Creating a Sense of Urgency

Have you noticed that the people who make things happen in this world value and share the same sense of urgency? As a consultant  who has been stepping in and out of dozens companies in around 20 countries since the 1990’s, I have been fortunate enough to witness a…

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Benefit Realisation Management Book Review

Gerald Bradley’s book “Benefit Realisation Management” addresses one of the most neglected areas of business transformation. An area that many fail to understand the importance of, so often they brush it aside, and suffer the consequences later down the line. The book uncovers the drivers, concepts and principles that…

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Portfolio Management

John Bridges writes …Portfolio management sits above project and programme management, and is concerned with what projects and programmes an organisation should invest in and their relative priority, together with how those investments are performing in practice. It involves making decisions about project priorities, monitoring the progress of key initiatives,…

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Stakeholder Relationship Management Book Review

Having been involved in business transformations since the 1990s, I have observed the need for better stakeholder relationship management inside many of the organisations I have been fortunate enough to step inside. This has motivated me further to facilitate and encourage better stakeholder relationship management when on a client site…

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The State of the PMO

According to Gartner, “World-class organisations enjoy a project success rate close to 90%”. So what is it that allows these organisations to deliver business value at nearly triple the standard industry success rate? The answer is that almost all of them have established successful PMOs. What’s more, nearly…

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PMO Value Proposition

A PMO is a centre of expertise that facilitates focus on improving the management of projects, programmes and portfolios. While many organisations struggle along chaotically without a PMO (or with a feeble attempt at one), those that adopt a more professional slant to the way they operate and establish a professional…

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A Handbook of Business Transformation Management Methodology

The Business Transformation Academy has published their work on the Business Transformation Management Methodology (BTM²) in a 348 page “Handbook of Business Transformation Management Methodology”. Buy the handbook from Amazon here ‘BTM²’ or ‘Business Transformation Management Methodology’ presents a new approach to business transformation management, developed by a unique partnership of international corporations,…

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