Blog

Explore my views on a multitude of transformation topics.

Which Hyperscale Business Can Disrupt Yours?

No industry is immune to digital disruption, and anyone who looks no further than their existing competition or country needs a wake up call from someone close, before a Hyperscale Business creates the shock and awe that has disrupted so many stable organisations in recent years. Hyperscale businesses enjoy…

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CEOs Ask ‘what if’

The pace of digital transformation has a lot to do with the return on investment CEOs and their companies have enjoyed from the digital technologies they have deployed in the past. After all, if any business transformation (digital or otherwise) cannot create new value or competitive advantage, what’s the point?…

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Proven Approaches for Business Transformation

Countless consulting firms can now be found evangelising business transformation approaches, which they have developed during a few internal workshops and wrapped up in promotional material for potential clients to read. The reality is that few are based upon empirical research that has been qualitatively and quantitatively analysed, to create the most…

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To Disrupt or Be Disrupted

Leaders of industry disruptors are using digital technology to break into new markets, while others are sitting ducks waiting to be disrupted. CXOs who want to avoid sitting-duck-syndrome need to establish what differentiating capabilities or new value they will bring to stakeholders. They also need to ensure they have…

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Bouncing Back from Failure

With the majority of business transformation programmes struggling and failing to deliver the value and ROI that was sold to excited stakeholders, how can leaders help their people bounce back from such failures? After all, great staff will put their heart and soul into their efforts, but unless the right project,…

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What is the Digital Capability Framework?

The Digital Capability Framework (DCF) is essentially a digital transformation framework designed to help companies innovate and orchestrate digitally enabled business transformation. It helps companies analyse their current situation and identify new business cases, which are enabled by technology trends. Addressing both the technical and people side of transformation, this…

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10 Timeless Strategy Tests

Creating a strategy is not difficult. In fact like kicking a football, almost anyone can do it. But creating a winning strategy is a completely different ball game and the successful achievement of a company’s strategic objectives is what will demonstrate the real capability of a leadership team…

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BTM² and ASAP – SAP’s Perfect Match

While most SAP projects and programmes adopt the ASAP methodology for use at the project layer, many transformations using SAP solutions lack a methodology that addresses the programme and strategic layers of SAP enabled business transformation. SAP’s BTM² methodology fills that gap and together ASAP and BTM² are referred to as “SAP’s Perfect Match”.

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The Inspired Manager and The Noble Qur’an

The Inspired Manager draws parallels between 40 Islamic and management principles and demonstrates how anyone, particularly those who adopt the Islam faith, can apply the principles described in the Noble Qur’an in their role as a manager. During my 2nd assignment in Riyadh, Saudi Arabia (over a decade ago) I…

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How DHL Freight Leveraged The Digital Capability Framework

DHL Freight selected the Digital Capability Framework (DCF) to support the vision setting of their transformation. The DCF played a key role in defining its new strategic approach. DHL Freight is a division of Deutsche Post DHL which has almost half a million employees, so every element of a…

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10 Principles of Business Process Management

Business Process Management is one of the 9 business transformation management disciplines in the BTM² business transformation methodology. It is an essential discipline for aligning vital business processes with corporate strategy and bringing them up to speed with transformation initiatives. A team at the Institute of Information Systems at…

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What is Business Transformation?

Business Transformation involves fundamental and complex organisational changes within as well as across organisations alongside the value chain. Business transformation can also radically alter the organisation’s relations with the wider economic and societal environment. Studies by the likes of the Business Transformation Academy have shown that despite the frequency…

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How to Select a Programme Manager

It’s not uncommon for companies to assign a member of their workforce who has some bandwidth and operational expertise, to the role of programme manager. Or engage a 3rd party who has strong technical experience, but only a weak blend of the skills, attributes and capabilities required for effective programme…

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Digital Enterprise Transformation Book Review

Having flown into Berlin to attend the 2014 Business Transformation Summit on 10 & 11 November, I thought it would be fitting to post this review of the Business Transformation Academy’s latest book – particularly as the Editors Axel Uhl (Head of the Business Transformation Academy) and Lars Gollenia (Head…

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How to Improve Stakeholder Engagement Effectiveness

Presenting a weekly report to a group of senior executives is ‘reporting’ and it plays a supporting role in the epic task of stakeholder management. Unfortunately however, this weekly report and meeting is often ‘the be all and end all’ of stakeholder management in some programmes. A discussion on identifying,…

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Business Transformation Survey Conclusions

Representatives from 28 companies in a broad array of industries from high-tech (25%) to manufacturing (29%), logistics, services, banking and insurance, were asked to participate in a business transformation management survey. 72% of the companies were from Europe, Middle East and Africa, and 70% of the companies employed at…

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The Uninvited Stakeholder

With any business change initiative, it is vital to engage all relevant stakeholders in the right manner. Regardless of what their sentiments are about the initiative; whether they are allies, instructors, yes-men or women, blockers or those who quietly sit on the fence, waiting to be swayed. We should…

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Addressing the Risk of Inadequate Value Management

In the words of a risk register; “there is a risk that there is a lack of robust processes to establish, manage, monitor and realise benefits”. Which in many organisations is very true, but not often reflected in the risk register. Because often, the concept of Value and Benefit…

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Is There a Business Transformation Certification?

The Global Business Transformation Master (GBTM) and Business Transformation Program Manager (BTPM) are two certification programmes. As with any certification, Business Transformation certification demonstrates an understanding and knowledge about undertaking business transformation and it provides a basic licence to practice. But those doing the hiring and appointment of transformation leaders need…

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