From the Digital 'Why' to the Digital ‘How’

In the words of a recent article titled The ‘Why’ Of Digital Transformation Is Clear. Now It’s Time For ‘How’. It’s vital to understand the need for digital business transformation, but the real challenge is in ‘doing it’ – and doing it well. But in the same way that it is easy to talk…

Read More

Design Thinking – An Essential Tool

Although Design Thinking was first used to make physical objects, it is increasingly being applied to intangible issues, such as how a customer experiences a service. Jon Kolko explains how design thinking has come of age with large organisations applying the principles of design to the way people work. Take this…

Read More

Storytelling for Transformation Leaders

In The Irresistible Power of Storytelling as a Strategic Business Tool we read how strategic storytelling has been enlisted to change attitudes and behaviours. But how can CIOs, CDOs and other transformation leaders of big data and other digital transformation initiatives become more effective through storytelling? In this 7-page…

Read More

The Truth About Transformation Behaviour

While innovative digital business transformation can do wonders for an organisation, the behaviour of everyone involved from ground-floor team members to the CEO, can and does make or break any hopes of success. There is no greater current example of improper behaviour than that of Volkswagen’s former CEO, who resigned last…

Read More

Digital Delight and its Key Ingredients

Most companies have yet to realise the digital delights that the world is talking about, although many are at least aware of the fact that they need to leverage new technologies to transform their business. According to this recent McKinsey article, leadership and talent are among the biggest hurdles…

Read More

How to Measure Digital Transformation Value

While the likes of Uber disrupt an entire industry, not all firms will be disruptive in their digital transformation, but it’s vital that leaders don’t lose sight of the fact that digital transformation should at least add value to the business and not simply implement fashionable technologies. While many…

Read More

6 Steps to Digital Transformation

The Digital Capability Framework (DCF) is a strategic management toolset designed to help companies innovate and orchestrate digital business transformation. Last week in this article, Shaekhar Bhartiya summarised six key steps involved when applying the DCF in digital enterprise transformation. Read how DHL used the DCF to…

Read More

What BTM² Means to Business Transformation

BTM² (Business Transformation Management Methodology) is a four-phase holistic and integrated business transformation management methodology. BTM² is the first holistic business transformation management methodology that provides a framework with clear phases, deliverables and corresponding methods. It is a generic framework, which can be applied to different business transformation use…

Read More

The UK’s Digital Future

Back in May, The House of Lords issued a call for digital action to the incoming Government, in order that the UK can aspire to be a digital leader on the European and world stages, stating that “the Government should act as the ‘conductor of the orchestra’ and play an enabling…

Read More

How to Survive the Internet of Threats

In our era of tech disruption, companies need to disrupt themselves before others do it to them. But they are unable to do that without overcoming their fear that a new product or channel will cannibalise an existing business. HBR took a look at the future – and how to survive it. But…

Read More

Digital Transformation Leadership Course

As we keep stating like a broken record, “digital transformation is about business – not new technologies”, and those companies that are fortunate to have leaders who share this mindset, are far more likely to enjoy a brighter future than those that are too focused on technology. Digital Transformation Management Course…

Read More

How to Alter a Company’s Trajectory

There is no silver bullet for orchestrating a finely tuned complex transformation, but the right sequence and structure can be derived from a good analysis of a company’s health, and the degree to which its business model must shift, if it wishes to gain or retain world-class stature. Too…

Read More

Digital Transformation Building Blocks

Back in June, McKinsey wrote about what it takes to build your digital quotient. A new report explains that, while many companies understand the need to digitise, there are six building blocks that high-performing digital enterprises are able to orchestrate. Strategy and innovation Customer decision journey Process automation…

Read More

Why Digital Maturity Impacts Talent Retention

When it comes to talent, the message buried in the 2015 MIT Report on Digital Business is clear; “Go digital, or risk losing top talent“. The report revealed that a company’s digital maturity may influence its ability to retain its best employees, including management. High performing employees are more likely…

Read More

Business Transformation Summit

The annual Business Transformation Summit is a world-class event, this year hosted on 22 and 23 October 2015 by SAP Business Transformation Services (BTS), the Value Partnership Service (VPS) community and the Business Transformation Academy (BTA). After a hugely successful 2014 summit in Berlin, this year it will be…

Read More

How to Fuel Corporate Innovation

As Jeffrey Phillips wrote last week, the problem with corporate innovation is that executives often do not know whether to use external innovation experts to create new products and services, or build internal capabilities. Although this report from Cap Gemini reveals the fact that 38% of the world’s top 200 companies have set up…

Read More

Realising the Benefits of Digital Customer Care

Delivering better customer care through digital channels is an aspiration held by many companies, but pulling it off successfully has proven to be easier said than done, leaving the business benefits of lower costs and increased customer satisfaction unrealised for many firms. Poor digital experience, unclear migration strategies, fear of losing revenue,…

Read More

Why Cybersecurity Should Be On Your Risk Map

While excitement dances around the prospect of digital transformation, so the threat of cybersecurity increases but often takes a back-seat. But when cyber criminals endanger business operations and pose a financial, legal, regulatory, and reputational risk to your organisation, cybersecurity should be on your risk map. As Professor…

Read More

Listen to the Insights of Leading CEOs

PwC conducted 1,322 interviews with CEOs in 77 countries and published the results in the 18th Annual Global CEO Survey. The report gives a rich insight to a broad base of CEOs revealing dozens of key findings, but more than anything, the CEOs stressed the ‘soft’ skills of leadership. Michael…

Read More

How Leadership Changes in a Connected World

Technology is responsible for much of the hierarchical structure changes we are witnessing in forward-thinking organisations, and as this article explains, the technology revolution has changed organisational life. The World Economic Forum recently asked; how is leadership changing in this complex and connected world? In…

Read More